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Congress 2023- Friday
Collection Contents
10 results
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The DNA of effective complaint resolution - ‘it’s not the act, it’s how you react’
BSAVA Congress Proceedings 2023Author Jennie JonesA VCMS workshop on the DNA of effective complaint resolution - ‘it’s not the act, it’s how you react’
- Provide an overview of how the VCMS works with veterinary practices and clients to resolve ongoing complaints
- Look at the core components that make up the DNA of confident and compassionate complaint resolution in practice
- Explore briefly how complaints support quality improvement and engaging our teams in that process.
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The RVN’s role in preventative medicine of exotic species
BSAVA Congress Proceedings 2023Authors: Matt Rendle and Jo Hinde-MegarityBirds and reptiles
- Understand how to discuss awkward situations with clients without alienating the client’s bond, including euthanasia and rehoming
- Understand what the common disease processes are that we can prevent and how to sell these requirements to the client
- Understand how to find (and create) evidence-based information on husbandry and veterinary care
Small mammals
- Understand how to discuss awkward situations with clients without alienating the client’s bond, including euthanasia and rehoming
- Understand what the common disease processes are that we can prevent and how to sell these requirements to the client
- Understand how to find (and create) evidence-based information on husbandry and veterinary care
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The dental marathon: what should we consider?
BSAVA Congress Proceedings 2023Authors: Alix Freeman, Stacey Parker, Tristan Merlin and Rob DavisA panel discussion on the dental marathon, in association with the British Veterinary Dental Association (BVDA).
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The importance of dental radiography
BSAVA Congress Proceedings 2023Authors: Jose Almansa Ruiz, Stacey Parker, Kirsty Perry, Rob Davis, Ceri Owen and Alix FreemanA panel discussion on the importance of dental radiography, in association with the British Veterinary Dental Association (BVDA).
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The importance of potassium in cardiac disease I
BSAVA Congress Proceedings 2023Author Rachel JamesA presentation in association with VetPlus.
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The many faces of plasma cell tumours
BSAVA Congress Proceedings 2023Authors: David Killick and Katherine SmallwoodMultiple myeloma: presentation, diagnosis and treatment
- Discuss common clinical presentations and paraneoplastic phenomena
- Give a practical approach to diagnostic tests and investigations
- Review treatment of multiple myeloma
The other faces of plasma cell tumours
- Outline common anatomic sites and presentations
- Give a practical approach to diagnostic tests and investigations
- Discuss treatment options for common sites
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The polydipsic cat!
BSAVA Congress Proceedings 2023Authors: Hannah Walker and Carolina AlbuquerquePUPD in cats
- What are the common differentials of pu/pd
- To be able to describe a logical stepwise investigative process of the pu/pd cat
- To be able to interpret routine diagnostic test results in light of a presentation of pu/pd
Diabetic diagnostics: has anything changed?
- Understand the uses and limitations of fructosamine testing in cats
- To discuss the impact of stress on glycaemic tests and when to retest the stressed cat
- To understand the advantages and disadvantages of performing health screening at time of diagnosis of diabetes
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Top tips: Anaesthesia, GDV and C-section
BSAVA Congress Proceedings 2023Authors: Aoife Ryan and Dan KennyAnaesthesia support for the acute abdomen; GDV top tips; C-section do’s and don’ts.
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Top tips: The acute abdomen (part I)
BSAVA Congress Proceedings 2023Authors: Akash Alexandre and Owen GlennPerforming a basic exlap; stress free splenectomy.
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Top tips: The acute abdomen (part II)
BSAVA Congress Proceedings 2023Author Akash AlexandreGastrotomy and enterotomy techniques; enterectomy: do’s and don’ts.
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